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From Niche Innovator to Industry Pioneer: Powering CuddleCart’s Digital Evolution

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Project Overview:

Engineering a Digital-First Stroller Rental Experience

  • Client: CuddleCart
  • Industry: Retail & Hospitality Solutions
  • Services Provided: Mobile App Development (iOS & Android), IoT Integration, QR Code System Design, Admin Panel Development, Cloud Infrastructure

At IPH Technologies, we help visionary businesses translate their unique value propositions into digital-first solutions.

Our collaboration with CuddleCart—a family-owned innovator in commercial strollers—demonstrates how technology can unlock massive operational and customer experience improvements.

Having already revolutionized the physical stroller design with patented, space-efficient engineering, CuddleCart partnered with us to evolve into a digital-first rental service. Together, we built a mobile and cloud-based ecosystem that transformed their operations, boosted revenue, and enhanced convenience for families and venue partners alike.

Business Objectives

The Challenge:

Innovation Held Back by Analog Processes

CuddleCart’s strollers had already changed the game. Their design allowed malls, shopping centers, and zoos to store 3x more strollers in the same space. But the rental system was stuck in the 1990s.

Business Objectives
  • Parents wrestled with clunky vending machines that rejected bills or jammed mid-transaction.
  • Strollers were often left scattered throughout venues, frustrating property managers.
  • The cash-only payment system limited flexibility and excluded modern consumers.
  • No tracking or accountability meant losses, maintenance issues, and low efficiency.

As Kayvon Katoozian, Director of Innovation at CuddleCart, told us in our first meeting.

“Everyone has a smartphone. Why can’t renting a stroller be as simple as ordering an Uber?”

Technical Stack: Built for Scale & Security

Frontend

React Native

Native IOS

Android SDKs

Backend

Node Js

Express JS

Database

PostgreSQL

Redis caching

Cloud Infra

AWS

IoT Communication

Bluetooth Low Energy

Payments

Stripe

Security

End-to-end encryption

OAuth 2.0

biometric authentication

Analytics

Real-time dashboards with WebSockets

Hardware Integration

SDK for lock device integration (China-based manufacturer)

QR Code scanning (30–40 stations planned)

Our Solution:

The Cuddle Lock Ecosystem

We set out to reimagine the entire rental process—not just digitize it. The result was the Cuddle Lock Ecosystem, a seamless blend of mobile, IoT, and cloud technologies.

Cuddle Lock Mobile App

A native iOS & Android application designed for families on the go. With just a smartphone, parents can:

  • Scan a QR code on the stroller’s locking device
  • Unlock instantly via Bluetooth
  • Track rental duration
  • Return securely to a designated station

The entire process—from renting to returning—takes under 30 seconds

Business Objectives

Smart Locking Device

  • Battery-powered (2-year life), weather-resistant lock designed for high-traffic venues
  • Communicates with the app via Bluetooth Low Energy (BLE)
  • Rental ends only when the stroller is physically locked back in place, solving the scatter problem once and for all

Cloud-Based Admin Panel

  • Real-time dashboard for monitoring rentals, availability, and revenue
  • Automated alerts for maintenance and unusual activity
  • Customisable pricing (time-based, event-based, demand-based)
  • Advanced analytics to track usage patterns, optimize operations, and boost ROI

Colours & Typography

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#C70039

#900C3E

#571845

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Font Family Name

Business Objectives

Key Features & Strategic Impact

Frictionless Self-Service Rentals

Parents rent a stroller in seconds with their smartphone, anytime, without kiosks or staff intervention.

Guaranteed Returns

Rentals only end when the stroller is locked at a station, drastically reducing labor for collection and ensuring availability.

Diverse Revenue Models

Direct purchase or revenue-share options made the system attractive to venue partners.

Multi-Rental Capability

Families with more than one child can rent multiple strollers with one device, maximizing revenue per customer.

Multi-Language Support

Available in 8 languages, making the system inclusive for diverse communities.

Measurable Business Transformation

The Results:

Measurable Business Transformation

CuddleCart’s strollers had already changed the game. Their design allowed malls, shopping centers, and zoos to store 3x more strollers in the same space. But the rental system was stuck in the 1990s.

Immediate Impact (First 90 Days)

  • 300% Increase in Rental Efficiency: From 3–5 minutes to under 30 seconds.
  • 85% Reduction in Scattered Strollers: Accountability and return-station design solved the biggest pain point.
  • 40% Revenue Increase: More rentals, without adding more strollers.

Long-Term Growth (12 Months)

  • 50,000+ Active Users: Strong adoption and word-of-mouth growth.
  • 4.8/5 App Store Rating: Over 3,000 reviews praising simplicity and reliability.
  • 25 New Venue Partnerships: Expansion across malls, zoos, and retail centers.
  • 60% Lower Maintenance Costs: Proactive servicing powered by usage data.

Trusted by Clients, Proven by Results

Trusted by clients worldwide, IPH Technologies delivers measurable results through innovation, reliability, and excellence—turning every partnership into lasting success stories.

Kayvon Katoozian, Director of Marketing & Business at CuddleCart

“Everyone has a smartphone. To thrive as a company, we must embrace modern technology while planning for the future. The most common issue faced by shopping centers is strollers being left scattered throughout the retail space. With the Cuddle Lock App, strollers are always returned to their designated stations. We face a choice: continue relying on outdated, complex machinery, or adapt to better serve both property owners and families worldwide.”

Kayvon Katoozian, Director of Marketing & Business at CuddleCart

Talk to Our Experts

The CuddleCart transformation highlights how traditional businesses can leap forward with the right digital strategy.

  • Parents now enjoy a smooth, stress-free rental experience.
  • Property managers gain operational control and cost savings.
  • CuddleCart is now recognised as an innovation leader in an industry that hadn’t changed in decades.

At IPH Technologies, we believe true digital transformation happens when technology disappears into the background—solving problems so elegantly that users only notice how easy life becomes

Ready to Build Your Digital Success Story?

The Cuddle Lock project is proof that with the right technology partner, ambitious ideas can become industry-defining solutions. We don’t just write code—we engineer growth, innovation, and customer delight.

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IPH Technologies